25 Nov 1997

Resistance to change

In the book Managing at the Speed of Change by Conner, he illustrated a large gear, connected to two medium gears, which in turn each is connected to two small gears. When the large gear rotates a little – say a quarter of a rotation, the medium gears will rotate half a rotation. And the poor small gears will rotate a full rotation in response.

Imagine that, top management may start a small initiative which requires only small change. Small change from top management's point of view. But it may turn out to be serious change down the organisation.